Secure ordering
Your online credit card transactions are secure with Finetime.com.
We use Secure Socket Layering (SSL), the industry-standard
encryption technology that ensures safe Internet transmission
of your personal information. When the letters "http"
in the URL change to "https," the "s"
indicates you are in a secure area employing SSL; also, your
browser may give you a pop-up message that you're about to
enter a secure area.
Making a credit card purchase is just as safe on our Web
site as it is by telephone, but if you prefer the latter,
you may purchase online merchandise by calling toll-free 1.888.888.8888
-- 24 hours a day, seven days a week. One of our customer
service associates will gladly take your order.
Privacy policy
To help us achieve our goal of providing the highest quality
products and services, we use information from our interactions
with you and other customers, as well as from other parties.
Because we respect your privacy, we have procedures to ensure
that your personal information is handled in a safe, secure,
and responsible manner.
We have posted this privacy policy to let you know what kind
of information we collect, how it is handled, with whom it
may be shared, what choices you have regarding our use of
your information, and how you may access some of the information
you provide to us.
As we continue to develop our Web site and take advantage
of advances in technology, our privacy policy may change.
Please refer to this page frequently for the most up-to-date
information.
The information we collect
Whenever you shop with Finetime -- online, through our catalogs,
or in our stores -- we obtain from you the information we
need to complete your transaction. This may include your name,
address, telephone number, driver's license number, birth
date, and e-mail address. If you use a credit or debit card
or pay by check, it will include your account number.
When you register with us as an online customer, we may ask
for additional information, such as your favorite designers.
If you use one of our services, or participate in one of
our promotions or sweepstakes, we may ask for additional information,
such as your age, interests or product preferences.
From your purchases and other interactions with us, we obtain
information concerning the specific products or services you
purchase or use.
To improve our Web site, we collect non-personal information
about how users navigate through the site. This statistical
information does not include individual names or personal
data, so it does not identify you or any other customer. We
may share this information with our affiliates or other outside
companies.
How we use the information we collect
We use the information we collect for various purposes, including:
to complete your purchase transactions
to provide the services you request
to send you our catalogs and other offerings by mail
to keep you informed about the status of your orders
to identify your product and service preferences, so we can
notify you of new or additional products, services, and promotions
that might be of interest to you
to notify you of product recalls or provide other information
concerning products you have purchased
to improve our merchandise selections, customer service, and
overall shopping experience
Others with whom we share your information
Your choices regarding use of the information we collect
If you do not want us to share information about you with
any company or organization outside Finetime Group:
Call 1-800-Finetime (1.800.644.6267)
Write:
Finetime Marketing
Marketing Management
P. O. Box 650589
Los Angeles, Ca 92774-0589
Please note that many promotions and mailings are completed
well in advance, so you may continue to receive some offers
after you ask us to stop sharing your information. We appreciate
your patience in giving us time to carry out your request.
Cookies and how we use them
A "cookie" is a small data file stored by your Web
browser on your computer's hard drive. It allows us to recognize
your computer(but not specifically who is using it) upon entering
our site by associating the identification numbers in the
cookie with other customer information you have provided us.
That customer information is stored on our secured database.
We use cookies to identify the pages you click on during
your visit to our site and the name of the Web site you visited
immediately before clicking to NeimanMarcus.com. We use this
information to improve our site design, product assortments,
customer service, and special promotions.
Children's privacy
The Children's Online Privacy Protection Act took effect on
April 21, 2000. It imposes certain requirements on Web sites
directed at children under 13 that collect information on
those children, and on Web sites that knowingly collect information
on children under 13.
We do not knowingly collect any personal information from
children under the age of 13 on our Web site, and our onlinesweepstakes
are restricted to entrants who are at least 18 years old.
No one under the age of 15 should submit any personal information
to this or any other Web site without the consent of a parent
or guardian.
Links to other sites
While visiting Finetime.com, you may link to Web sites operated
by our business partners or other third parties. This does
not mean that we endorse these Web sites. We do not make any
representations or warranties about any Web site you may access
through this Web site. They are independent from us, and we
have no control over, or responsibility for, their information
or activities. You need to make your own independent decisions
regarding your interactions or communications with any other
Web site.
If you provide personal information at one of those sites,
you are subject to the privacy policy of the operator of that
site, not the Finetime privacy policy. We encourage you to
read that policy before submitting any personal information.
Online account registration
To make online shopping faster and easier, you may register
with NeimanMarcus.com. As a registered customer, you only
have to enter your shipping addresses and billing information
once; they will be securely stored with us for your future
use. Using your name and a password of your choice, you may
access your account online at any time to add, delete, or
change information.
If you are using a public computer, we strongly encourage
you to LOG OUT at the conclusion of your session. Your information
will still be stored with us but it will not be accessible
to anyone else from that computer.
E-mails
You will receive promotional e-mails from us only if you have
asked to receive them. Each time you receive an e-mail from
Finetime, you will be given the opportunity to "opt-out"
or stop receiving them.
If you choose to "opt-out," we will stop sending
you e-mails. Please note, however, that some e-mail promotions
are prepared well in advance, so you may continue to receive
offers after you have chosen to "opt-out." We appreciate
your patience in giving us time to carry out your request.
Any questions?
We'll be happy to provide additional information or answer
any questions. Please:
Call toll-free 1.888.888.4757
Write:
Finetime
Customer Relations
P.O. Box 650589
Dallas, TX 75265-0589
Credit card use
Finetime.com accepts the following credit cards for
online purchases:
American Express
VISA
MasterCard
Discover
Credit Cards: The total dollar amount of your order is allocated
at the time your card is approved, although payment (transfer
of funds) does not occur until the order ships. If the amount
charged exceeds your credit limit, your order will be automatically
canceled.
Debit Cards: Payment is deducted from your account at the
time your card is approved.
A receipt is included with each order. |